[Archived] Alexandria Recognized Among the Nation’s Top Digital Cities for 16th Consecutive Year

For Immediate Release: November 14, 2020

Alexandria has been ranked the fifth top digital city of its size in the United States, according to the 2020 Digital Cities Survey conducted by the Center for Digital Government. The annual survey evaluates cities' approaches to using technology to tackle social challenges, enhance services, strengthen cybersecurity, and more. This is the 16th consecutive year Alexandria has been ranked in the top 10, including two years in first place.

"Alexandria’s investment in technology infrastructure and improved and expanded online services have helped protect customers and staff during the COVID-19 pandemic by making many interactions digital and virtual, thereby reducing the health risks of face-to-face meetings," said City Manager Mark Jinks. "We thank the Center for Digital Government for recognizing Alexandria as a Top Digital City for 16 years running."

According to the survey report, “Alexandria, Va., is a prime example of a city investing in technology for the public good. New tools and tactics have helped solidify the city’s place as a forward-thinking municipality. These investments have helped smooth business processes but were also key in weathering the ongoing COVID-19 pandemic while providing essential services to residents.”

The report also cited recent digital accomplishments such as the new APEX land use and permitting system, Alex311 customer service portal, performance data dashboards, and implementation of best practices in cybersecurity.

For more information about the Digital Cities Survey, including a full list of winners, visit the govtech.com Digital Communities page.

For inquiries from the news media only, contact Craig Fifer, Director of Communications and Public Information, at craig.fifer@alexandriava.gov or 703.746.3965.