[Archived] Through VICAP Alexandria Residents Now Have Better Access to Answers to Medicare Questions

For Immediate Release: May 11, 2015

City of Alexandria residents can feel a little more at ease when it comes to understanding Medicare, thanks to the Virginia Insurance Counseling and Assistance Program (VICAP), now based in the Department of Community and Human Services, Division of Aging and Adult Services.

VICAP is part of a nationwide network of health insurance assistance programs that provides free, individual insurance counseling to Medicare beneficiaries, their families and caregivers.

VICAP services include:

• Individual counseling on Medicare Parts A, B, C (health plans), Medicare Part D (prescription plans), and Medigap plans
• Presentations on Medicare for people new to Medicare or soon to be eligible
  (Check www.alexandriava.gov/Aging for dates)
• Help resolving Medicare claims or billing issues
• Help filing for Medicare-related benefits

The program offers assistance with understanding Medicaid, long-term care insurance, eligibility and applications for low-income assistance programs.

For more information, call 703.746.5999 option 1, and ask for the VICAP counselor.  Individuals interested in becoming trained and certified volunteer VICAP counselors are asked to call as well.

The City of Alexandria is committed to compliance with the Americans with Disabilities Act, as amended. To request a reasonable accommodation, email Maurice Tomdio or call 571.384.5244.